Raising the standards of pagination services
Guiding law firms in their pursuit of best service for excellent value
Supporting best practice amongst all member paginators
Leading the conversations that affect the pagination industry.
Welcome to PAGE
PAGE was established by four industry leading firms within the pagination sector: Medical Records UK, Medical Clerical Bureau, Medical Record Collation and Silva Legal Services. The purpose of PAGE is to promote professional standards and best practice in the preparation of medical records for use in litigation. The accreditation group is open to all UK pagination companies, subject to a set of predefined criteria that will be assessed by independent experts.
We are confident that PAGE with its well-defined set of standards will become widely recognised as the benchmark for best practice in the pagination sector. This will in turn be beneficial to solicitors when selecting pagination services, and subsequently to experts and counsel when working with medical records throughout the lifespan of a case.Become a Member
What our clients are saying
An accreditation process and “kite mark” standard is long overdue. Properly collated medical records and thorough and accurate chronologies are critical; omissions and errors can be costly so it is so important to be able to identify the bonafide, experienced and knowledgeable firms from the myriad of pagination companies that have sprung up. A Best Practice standard can only be a good thing for the industry and for the injured persons.
We regularly receive comments from our experts on how the quality of the pagination has made their job easier and quicker, and have also comments from trial judges regarding the calibre of the work. Recently we were persuaded to trial the services of a new fledgling pagination service. Having trialled them on one case it merely emphasised the huge gap between the service they provided and the service that we were accustomed to. Having trialled this company it merely reinforced the need to use a reputable, well established firm for these services.
Medical records are crucial to the proper investigation of any clinical negligence case. They need to be properly and reliably checked for completeness, sorted, paginated and sometimes summarised by people who know what they are doing and understand how their work fits with the bigger picture. Mistakes in pagination and sorting can be fatal to a case. Regulation and accreditation of providers is long overdue and can only drive up standards. The good specialist providers will take the trouble to accredit their businesses, and ultimately the injured patient will benefit